How can I get Help with computer skills and access to the internet?


You will need to have access to the internet to self manage your NDIS plan.

To self manage you need to be able to go online to the NDIS MyPlace portal to make payments requests to claim funds from your NDIS budget. You can go to the NDIS MyPlace portal using a computer, tablet or smart phone.

Most people find it easiest to pay their invoices by internet banking (Electronic Financial Transfer - EFT). You don’t have to use internet banking but you will find it more convenient.  For more information on bank accounts, click

I am not very good at using a computer or internet. Where can I go to get help?

  • Neighbourhood Centres, Community Centres and Libraries – many neighbourhood houses and community centres run courses to help people improve their computer skills and digital literacy. To find your local Neighbourhood Centre click here. Contact your local council for libraries near you.
  • TAFE's Community colleges offer courses in Computer Skills and Digital Literacy.  Look up TAFE courses in your State or Territory to find out more. To find out more about community colleges near you click, HERE.
  • Contact your Local Area Coordinators to help you.
  • Peer Mentoring and Peers support. Contact your local Peer Support Networks to fund a peer to help you learn the computer skills you need to Self Manage your NDIS plan. Click here to find a peer network near you.

Access to the internet

It is not recommended you use free WiFi in shopping centres, hotels, or airports to access you MyGov or MyPlace portal. Free wifi  can be user by scammers to target your information and finances. See info from Australian Government on personal information security.

You can freely and securely access MyGov and your MyPlace portal at Centrelink offices.

Remember to hide details on your screen when using a computer or mobile device in public.

If you’re using a public computer, remember to sign out of your online accounts and close the browser.

Created by Self Manager Hub. Copyright 2020