Privacy Notice

The Self Manager Hub is committed to respecting the privacy of your personal information collected from our website. This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name www.selfmanagerhub.org.au

This Privacy Notice explains how we use your personal information. ‘Personal information’ is information about you which could identify you as an individual.  Your home address, email and phone number are examples of personal information.

The Self Manager Hub will collect information from you if you join the Self Manager Hub and this includes any messages or comments you submit to us via the Self Manager Hub website.

We also collect data which tells us about visitors to the Self Manager Hub website. However, this will not include any information that will identify individuals.

Cookies

The Self Manager Hub website uses ‘cookies’ which store some information on computers accessing the Self Manager Hub website. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Self Manager Hub website. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored. However, some parts of the Self Manager Hub website may not function fully for users that disallow cookies.

Use and disclosure of information

In addition to  you having access to the Self Manager Hub website and resources, we may use or disclose personal information that we collect about you:

  • to provide you with promotional information - in accordance with privacy laws - about our products and services;
  • for administrative purposes including research, planning, service development, security and risk management;
  • to the extent that we are required or authorised by law to do so.

How we handle email and ‘Contact us’ messages

The Self Manager Hub may keep the content of any email, or ‘Contact us’ or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in the Self Manager Hub website Privacy Statement. The message content may be monitored by Self Manager Hub employees for purposes including trouble shooting, compliance, auditing and maintenance, or where online abuse is suspected.

Links
The Self Manager Hub website has links to  information and resources  on other websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

The Self Manager Hub uses a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse, loss, from unauthorised access, modification or disclosure.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in the Self Manager Hub website Privacy Notice, please contact us using the Contact link. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it.

Contact details

If you have any questions or feedback about privacy or wish to make a complaint about the way in which we have handled your personal information, please contact us to let us know.