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Making a Service Agreement

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    • NDIA

      When you agree to use your NDIS budget to pay for supports, you are entering into a contract with your provider.

      A service agreement is an agreement between you and your provider that makes it clear to what you have both agreed to. It is covered by Australian Consumer Law.

      The NDIA recommends having a written service agreement so participants and providers are clear about what each party has agreed to. For example, what supports will be delivered and how they will be delivered.

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