Every Australian Counts and DANA were joined by NDIS minister Bill Shorten and NDIA Chief Counsel Matthew Swainson on 22 September 2022 for a conversation on what’s next for NDIS AAT appeals. Minister Shorten is promising alternate dispute resolution to stop the...
Your consumer rights Under the Australian Consumer Law, you have rights when buying products or services as an NDIS participant, whether you buy something in-store, online, at home or over the telephone. Go to...
What strategies are in place to support NDIS participants to make a complaint? Where/how can you make a complaint about an NDIS service provider. Go to...
Ways to be heard when the NDIS isn’t working for you Everyone needs to practice self-advocacy. That means speaking up for yourself or for something you believe in. People who are self-advocates can communicate what they are feeling, thinking and what they want or...
Top tips for making complaints and a Consumer This Talkin’ Together video shows project partners and peers sharing their top tips for making a complaint. Go to...
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